Strategic Support Systems for Crisis Management: A Literature Review

Sidahmed Elandaloussi (1) , Pascale Zaraté (1)

1 IRIT-ADRIA - Argumentation, Décision, Raisonnement, Incertitude et Apprentissage

This monograph presents a literature review of Strategic Decision Support Systems (SDSS) used in various fields such as transport, trade, logistics, medicine and education. The main objective of these systems is to provide information to decision makers to mitigate various influences. The chosen case study of this monograph is COVID-19 crisis management, which is an example that has an impact on sectors such as health, education, economy, the environment, and others. It aims to identify critical dependencies and how to develop efficient solutions. In particular, this monograph explores the problem of support for the strategic planning decision making during COVID-19 crisis management.

Mots clés: Strategic decision support systems; COVID-19 crisis management; Strategic planning; Strategic management; Generative AI

Domaines: Informatique [cs]

Sidahmed Elandaloussi, Pascale Zaraté. Strategic Support Systems for Crisis Management: A Literature Review. Foundations and Trends® in Information Systems, 8 (1), Now Publishers, pp.1-65, 2024, 978-1-63828-392-8. ⟨10.1561/2900000025⟩. ⟨hal-04712183⟩